Common questions.
What most founders and operators want to know before they run their Amazon account on Circes.
Getting started
What is Circes?
An AI decision layer for Amazon. Circes reads your advertising, inventory, pricing, and margins together, recommends the next move with its evidence, and makes the change once you approve it.
What is the difference between the platform and the managed service?
Both run on the same system. With the platform, your team reviews recommendations and approves changes in Circes. With the managed service, our operators run your channel on Circes and coordinate with you, with scope and pricing tailored to your account.
How much does it cost?
The platform starts with a 15-day free trial, no credit card required. After that, Founding Members pay $149 a month, fixed for 12 months. Managed service pricing is scoped to your account. See pricing.
What happens after I request access?
We review each request and email you. Your 15-day trial starts once you’re approved, and then you connect Seller Central and Amazon Ads.
What does onboarding look like, and how fast will I see results?
In the first week we connect through Amazon’s official authorization, pull in your sales, advertising, and inventory history, and run a baseline analysis. Most brands see their first cost-saving actions within 14 days, such as wasted keywords and structural bid issues, and meaningful TACoS movement within 30 to 60 days as organic sales respond.
Control and security
Do you make changes without me?
No. Circes proposes changes such as bid adjustments, keyword exclusions, and budget reallocations. Every change requires human approval before it reaches your Amazon account. A strong track record never removes the approval step.
Is my account secure? Do you store my Amazon credentials?
Credentials are encrypted at rest, never logged, and never exposed in the application. Circes connects through Amazon’s official authorization flow, so it never sees or stores your Amazon password. You can revoke access in one click from Seller Central.
Who owns my data? Can I export it if I leave?
You own everything. You can export your performance history, recommendations log, and baseline reports as CSV at any time. No 12-month contracts, no data lock-in.
What about my existing campaigns and rules?
We inherit your existing structure, learn from its history, and improve incrementally. For structural changes, like pausing a major campaign or restructuring an ad group, you see the reasoning before anything changes.
How it works
What makes Circes different from other Amazon tools?
Most tools optimize one lever at a time and leave you to reconcile the results. Circes connects advertising, inventory, pricing, and margins, so each recommendation considers the whole account and explains its evidence and tradeoffs.
How do you handle Amazon’s attribution lag?
Amazon records spend immediately but attributes sales over several days. Circes excludes the most recent 3 days from every analysis, so it doesn’t cut bids on ACoS spikes that settle once attribution catches up.
What happens during a stockout or supply chain delay?
Circes tracks FBA and AWD inventory and computes days of cover for each product. When cover is low, it holds back growth recommendations that would speed up a stockout. After you restock, it can propose recovery actions. Any change still needs your approval.
How does Circes learn from my account?
Every approved change is checked against what happened next, at 7, 14, and 30 days. Those outcomes inform future recommendations, and every change still requires your approval.
Something else? Get in touch.
The fastest answer is your own account.
Try Circes for 15 days, or talk to us about running your channel.